GOT QUESTIONS?

No — we don't manage accounts or hand out personalised advice. What you get instead is a full charting suite, live market news, and educational resources so the decisions stay yours to make, with better information behind them.

Open the "Contact Us" page and pick a channel — live chat, email or phone all work. Most enquiries get a reply within a business day.

A broker held to recognised compliance standards has defined obligations for handling your money, verifying identities and resolving disputes fairly. That's a level of protection an unregulated provider simply can't offer.

Start by confirming your email and password are correct, then clear your browser cache and cookies and try again on an updated browser. Still no luck? Use "Forgot Password" to reset your login, or contact Customer Support directly.

Certain CFDs track an underlying futures contract that has an expiry date. When that date arrives, your open position moves to the next contract, and any price difference between the two is applied to your account as a rollover adjustment. Prefer to skip it? Close the position or cancel pending orders before the rollover date and reopen once it's passed.

You're purchasing a stake in a company, with the expectation of dividend income, share price appreciation, or both over time. CPFXTM lists thousands of companies from major exchanges worldwide, giving you room to build positions in businesses you actually follow.

No — they land in your account automatically the moment a company you hold pays out to shareholders.

Equities help offset the effect of inflation on your savings and give you a stake in a company's — or an economy's — growth. Over long periods, stocks have generally outperformed cash, though that's never guaranteed going forward.

Yes — beyond buy-and-hold investing, shares can be traded on shorter timeframes, including through CFDs, which track price movement without requiring ownership of the stock itself.

Sign up for a live account and finish the verification process. Add funds using one of our supported payment methods. Find the company on our instrument list and submit your order in a few clicks.

Earnings reports — results ahead of or behind forecasts tend to push the price accordingly. Economic data — broad indicators like inflation, GDP or jobs numbers can sway an entire market at once. Sentiment — how traders collectively feel about a sector can move prices independently of the numbers. Interest rates — rate changes shift how attractive stocks look next to bonds or cash.

Value investing — buying shares priced below what the underlying business appears worth, and waiting for the market to agree. Income investing — favouring companies with a consistent record of paying dividends above the market average. Growth investing — targeting companies expanding quickly, usually reinvesting profits instead of paying them out, with the aim of long-run price gains.

Yes — a common approach is to invest a fixed, modest amount at regular intervals regardless of price. Known as dollar-cost averaging, it reduces the effect that short-term price swings have on your overall position.

A few minutes, typically. Complete the sign-up form, verify your identity, and you're clear to fund your account and place your first trade.

It's a short questionnaire that gauges your trading knowledge and experience, so we can confirm the products available to you match your level of understanding — a standard requirement across the industry.

Yes. Send our support team the updated details — a new address or legal name, for example — along with the relevant documentation. Once our checks are complete, we'll apply the update.

CPFXTM doesn't charge deposit fees. A currency conversion charge may still apply if you fund your account in a currency other than its base currency.

Withdrawals back to your original payment method are free of charge from our side. A conversion fee may apply if the withdrawal currency differs from your account's base currency — full details are on the Charges & Fees page.

Our finance team handles withdrawal requests within one business day of submission.

Once processed, expect the funds within 3–7 business days, depending on which payment method was used for the original deposit.

Standard practice — and anti-money laundering rules — require withdrawals to return to the original deposit method wherever possible. If that's not an option in your case, reach out to support to go over the alternatives.