TERMS AND CONDITIONS
This document governs your use of CPFXTM's trading services, starting from account registration and continuing for as long as you hold an account with us. By registering, you agree to be bound by it in full.
1. Scope of These Terms
These Terms apply to any individual or legal entity that opens an account with CPFXTM, regardless of whether that account is later funded or used. Where the account holder is an entity, "you" refers to its duly authorised representatives.
2. Registering an Account
Applicants must be 18 or older, supply accurate personal details, and successfully complete CPFXTM's identity and address verification. CPFXTM reserves the right to request further documentation at any point during the relationship and may delay, condition, or refuse account activation based on the outcome of those checks.
- Only one account per person — we do not offer shared or joint accounts.
- Details submitted at registration must match the account holder's actual identity.
- CPFXTM is not required to give a reason for declining an application.
3. Platform Access and Trading
Once your account is verified and funded, you gain access to forex, commodities, indices, equities, and digital asset markets through the CPFXTM platform. Displayed prices are derived from underlying market data, adjusted for spreads and applicable costs, and may change at any time without prior notice — especially during volatile or thinly traded conditions.
It is your responsibility to check order details before confirming a trade. Once executed, CPFXTM has no obligation to cancel or reverse an order, unless the law requires it or a clear pricing error has occurred.
4. Your Obligations
- Keep your account credentials private and report any suspected unauthorised access to CPFXTM without delay.
- Trade only with funds that are your own and lawfully obtained.
- Keep your account and contact details up to date.
- Understand the risks of leveraged products before you place a trade.
5. Deposits, Withdrawals and Fees
Deposits must originate from a payment method registered in your name; CPFXTM may reject deposits that do not meet this condition. Withdrawal requests are actioned once identity and payment checks tied to that request are complete. Applicable fees, minimums, and typical processing times are listed in your account area and are subject to change.
6. Service Availability
CPFXTM works to keep the platform accessible at all times, but uninterrupted availability is not guaranteed. Planned maintenance, issues with third-party providers, or extreme market conditions may temporarily affect quotes or order execution, and CPFXTM is not liable for resulting losses.
7. Risk Disclosure
Forex and CFD products are leveraged and carry the risk of losses beyond your initial deposit — they are not suitable for every investor. Only trade with money you're prepared to lose, and seek independent advice if you're uncertain whether these products fit your situation.
8. Limitation of Liability
CPFXTM is not responsible for losses caused by market movement, connectivity delays or interruptions, or decisions made based on platform-provided information. Nothing here restricts liability that cannot lawfully be limited.
9. Account Restrictions and Closure
CPFXTM may limit, suspend, or close an account where misuse is suspected, these Terms are breached, or the law requires it. You are free to close your account at any time, once open positions are settled and any final withdrawal has passed standard verification.
10. Amendments and Governing Law
These Terms may be updated from time to time; material changes will be communicated via the website or by email before taking effect. They are governed by the law of CPFXTM's place of incorporation.
Business Terms and Policies
We are fully dedicated to protecting your funds and private information at all times. You're advised to read the following documents before opening a trading account with us.
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Terms and Conditions
Our relationship with you is governed by our product disclosure statement and customer agreement.
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Privacy Policy
This document is designed to assist clients in deciding whether to use any of the services offered.
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Anti-money Laundering
This document provides our clients with information on the laws and regulations designed to stop money laundering.
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Order Execution Policy
This document is designed to assist clients in deciding whether to use any of the services offered.
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Risk Disclosure
This document outlines the risks associated with trading leveraged financial instruments.
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Verification Process
This document explains the identity and address checks every client completes before an account is activated.
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Complaint Handling
This document sets out how to raise a complaint with us and how it will be handled.