PRIVACY POLICY
This Privacy Policy explains, without the legal jargon, what personal data CPFXTM collects when you use our website and trading services, why we collect it, and the choices you have over it.
Who This Policy Applies To
This Policy covers visitors to our public website, applicants completing registration, and clients actively using their account. It works alongside — and doesn't replace — any separate account agreement you've entered into with CPFXTM.
The Data We Collect
What we hold about you generally falls into a few categories:
- Identity details — full name, date of birth, contact information, country of residence.
- Verification documents — proof of ID and proof of address gathered during onboarding.
- Payment records — deposits, withdrawals, and the methods used for each.
- Technical data — device, browser, approximate location, and pages visited.
- Support history — the enquiries you raise and how we responded.
How We Use It
Your data supports the services you've signed up for — opening and running your account, processing payments, meeting identity-verification requirements, keeping the platform secure, and answering your support requests. Marketing messages are only sent with your consent, which you can withdraw whenever you like.
Who Sees It
We never sell personal data. It's shared only where necessary — with payment processors, identity-verification partners, hosting providers, and, when legally required, regulators or law enforcement. Every partner we use is contractually bound to protect your data and use it solely for the stated purpose.
Transfers Outside Your Country
Some of the partners above may be based outside your country of residence. Where that means an international data transfer, we put appropriate safeguards in place beforehand.
Cookies
Cookies keep you signed in, remember your settings, and help us understand overall site usage. You're free to manage or block them via your browser at any time, though some features may stop working correctly as a result.
Retention
We keep your data for as long as your account stays open, plus any additional period demanded by tax, record-keeping, or anti-money-laundering rules. Once none of those apply, the data is deleted or anonymised.
Your Rights
Where applicable law allows, you can ask us to:
- tell you what personal data we hold and provide a copy,
- fix data that's inaccurate or out of date,
- delete data we no longer have a valid reason to keep,
- limit or object to specific ways we use your data,
- hand over your data in a portable format.
Keeping Your Data Safe
We use technical and organisational safeguards — encryption in transit, access restrictions, and regular system reviews — to limit the risk of unauthorised access, loss, or misuse.
Not for Minors
Our services are aimed at adults only. We don't knowingly collect data from anyone under 18, and any such data we identify is removed promptly.
Changes to This Policy
We may update this Policy as our practices or applicable law evolve. You'll be notified ahead of any significant change, and the date at the top of this page always reflects the current version.